Upcoming Training Classes
If you are a current client, you may register for training classes online. Registering for a training class requires that you know your serial number, which can be found under the Help> About elligence menu item in elligence.
Note: For login purposes, your serial number consists of all of the characters up to the first dash only.
You may also login automatically by clicking on the Help > Class Training menu item.
You must also have a current training agreement in place either as a part of your original system purchase or separately.
Important Note: If no student has arrived by 10 minutes past the class start time, the instructor will drop off the call and the student dialing in late will need to reschedule.
Changes/Cancellations: When logged in, go to My Upcoming Classes on the right navigation bar and click on the link of the class you wish to change/cancel. Your class registration appears on the screen under the "View" tab. Click on the "Edit" tab (tabs are at the top of the screen). Here you can change or add attendee information, or you can scroll to the bottom and click on the "Delete" button to cancel your registration altogether. You will be prompted to confirm your request for cancellation. Your registration has now been cancelled.
All class times are quoted in Pacific Standard Time (PST).
[Frequently Asked Questions]
1 Hour Class
Who Should Attend: System Administrators, Office/Practice Managers
Recommended Prerequisites: None
2 Hour Class
Who Should Attend: System Administrators, Office/Practice Managers, Charge Posters, Payment Posters, Billers, Collectors
Recommended Prerequisites: 1000
1 Hour Class
Who Should Attend: System Administrators, Office/Practice Managers, Schedulers/Receptionists, Charge Posters, Payment Posters, Billers, Collectors
Recommended Prerequisites: 1010
2 Hour Class
Who Should Attend: System Administrators, Office/Practice Managers, Schedulers/Receptionists
Recommended Prerequisites: 1010, 1020
2 Hour Class
Who Should Attend: Office/Practice Managers, Schedulers/Receptionists, Charge Posters, Billers, Payment Posters, Collectors
Recommended Prerequisites: 1010, 1020
2 Hour Class
Who Should Attend: Office/Practice Managers, Schedulers/Receptionists, Allied Health Professionals
Recommended Prerequisites: 1010, 1020, 1030, 1040
1 Hour Class
Who Should Attend: Office/Practice Managers, Schedulers/Receptionists, Payment Posters, Collectors
Recommended Prerequisites: 1010, 1020, 1040
2 Hour Class
Who Should Attend: Office/Practice Managers, Charge Posters, Billers, Collectors
Recommended Prerequisites: 1010, 1020, 1040
1 Hour Class
Who Should Attend: Office/Practice Managers, Billers, Collectors
Recommended Prerequisites: 1010, 1020, 1040, 1070
2 Hour Class
Who Should Attend: Office/Practice Managers, Billers, Collectors
Recommended Prerequisites: 1010, 1020, 1040, 1070
2 Hour Class
Who Should Attend: Office/Practice Managers, Schedulers/Receptionists, Charge Posters, Billers, Payment Posters, Collectors
Recommended Prerequisites: 1010, 1020, 1040, 1060, 1070, 1080, 1090
2 Hour Class
Who Should Attend: Office/Practice Managers, Payment Posters, Collectors
Recommended Prerequisites: 1010, 1020, 1040, 1070, 1080, 1090, 1100
1 Hour Class
Who Should Attend: Office/Practice Managers, Billers, Collectors
Recommended Prerequisites: 1010, 1020, 1040, 1070, 1080, 1090, 1100
2 Hour Class
Who Should Attend: Office/Practice Managers, Schedulers/Receptionists, Charge Posters, Billers, Payment Posters, Collectors, Providers
Recommended Prerequisites: 1010, 1020, 1040, 1070, 1080, 1090, 1100, 1110, 1500
2 Hour Class
Who Should Attend: Office/Practice Managers, Billers, Collectors, Providers
Recommended Prerequisites: 1010, 1020, 1040, 1070, 1080, 1090, 1100, 1110, 1500, 1510
2 Hour Class
Who Should Attend: Office/Practice Managers, Charge Posters, Billers, Payment Posters, Collectors
Recommended Prerequisites: 1010, 1020, 1040, 1070, 1080, 1090, 1100, 1110, 1500
1 Hour Class
Who Should Attend: Office/Practice Managers, Schedulers/Receptionists, Charge Posters, Billers, Payment Posters, Collectors, Nurses, Providers
Recommended Prerequisites: 1000, 1010
1 Hour Class
Who Should Attend: Office/Practice Managers, Schedulers/Receptionists
Recommended Prerequisites: 1000, 1010, 1040
1 Hour Class
Who Should Attend: Office/Practice Managers, Schedulers/Receptionists
Recommended Prerequisites: 1010, 1030, 1040, 1050
1 Hour Class
Who Should Attend: Office/Practice Managers, Schedulers/Receptionists, Charge Posters, Billers, Payment Posters, Collectors, Providers
Recommended Prerequisites: 1010, 1030, 1040, 1050, 1090, 1510
1 Hour Class
Who Should Attend: Office/Practice Managers, Schedulers/Receptionists, Providers
Recommended Prerequisites: 1010, 1030, 1040, 1050
1 Hour Class
Who Should Attend: Office/Practice Managers, Schedulers/Receptionists, Nurses, Providers
Recommended Prerequisites: 1010, 1030, 1050
2 Hour Class
Who Should Attend: Office/Practice Managers, Charge Posters, Nurses, Allied Health Professionals, Providers
Recommended Prerequisites: 1010, 1030, 1040, 1070
Important Note: This class is scheduled on an "as needed" basis. If you do not see a class offering listed below, please contact our training department at 800.875.0480 x3 for scheduling.
2 hour class
Who Should Attend: Office/Practice Managers, Nurses, Allied Health Professionals, Providers
Recommended Prerequisites: You must first complete enrollment for our ePrescriptions feature and have completed the necessary system setup before attending this class. For enrollment please contact: 1-800-875-0480 option 4.
1 Hour Class
Who Should Attend: Office/Practice Managers, Providers
Recommended Prerequisites: 1000, 1010
Important Note: This class is scheduled on an "as needed" basis and should be coordinated with your 4.x update. If you do not see a class offering listed below, please contact our training department at 800.875.0480 x3 for scheduling.
2 hour class
Who Should Attend: Office/Practice Managers, Schedulers/Receptionists, Charge Posters, Billers, Payment Posters, Collectors, Providers
Recommended Prerequisites: None