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Features ยป MDsuite Support Staff

MDsuite powered by elligence

Support: There When You Need Us

Our Support Team is fully trained and certified on our software as well as the latest computer technology.

Our Quality Assurance Team makes use of automated scripts as well as manual unit-testing. They test, re-test and re-re-test all software before it is released. Over 98.2% of the bugs that occur in MDsuite are caught and fixed before the program is ever released to a single client.

Our Implementation Team provides pre-sales demonstrations, training, and initial support to make your transition to MDsuite as smooth as possible.

Our fully documented and detailed training curriculum provides your staff with the hands-on training needed to be successful.

ellipedia - the on-line MDsuite powered by elligence encyclopedia enables your current and future employees to take advantage of all of the power that elligence provides. Google-type searches through the elligence knowledgebase place up-to-the moment help information at your fingertips, 24-7. Submit support requests, get detailed walk-throughs of complicated tasks, and even troubleshooters that can help you out of tricky situations.

Our team of people, software, and knowledge provides you with the support you need to be successful.

NEXT STEPS

  • See the Feature Tour
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CLIENT PRAISE

The collection system is outstanding!

David Brown, Owner
Medical Billing Services
Methuen, MA

We are proud to be longtime users of elligence. The usability, stability and flexibility of elligence has been critical to our ability to provide our clients the results they expect from our service.

Alex Wang, President
The Phycom Group, Billing Service

Client Since 1999

 

 

Phenomenal tech support.

We love the software and we love the company.

Stephanie Evans, Co-owner
Medical Billing Services Carlsbad, CA elligence client since July 2002

elligence is a software product of
Data Strategies Inc.
13475 Danielson, Suite 210
Poway, California 92064-8858

1-800-875-0480
© 2006-2010 Data Strategies Inc.
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