In addition to elligence, DSI offers a number of related services for healthcare providers, such as:
- Financing/Leasing. Through affiliations with American Express and other financial institutions, we offer our clients very affordable rates for leases of our software, as well as computer hardware, office equipment and other products provided by third-party vendors.
- Data Conversion. We routinely convert data from existing practice management systems, including Medical Manager, Medic, Millbrook, Alcon Ivy, InfoCure, VantageMed, VitalWorks, Practice Partners (PMSI), Lytec, and many others.
- Training. We offer both on-site and conference call product training, to help our new clients learn all of the beginning and intermediate functions of our software. We provide a wide range of tips and "best practices," to ensure our clients take full advantage of our software's functionality.
- System Installation & Set-Up. We work closely with the client's I.T. staff, outside consultants and other vendors to help ensure our software is installed and set-up correctly, and all interfaces with compatible products are transferring data properly.
- Technical Support & Program Updates. We offer optional annual software maintenance agreements that include unlimited technical support, HIPAA-compliant product updates, and semi-annual version upgrades at no additional charge. Program updates are sent automatically to every client with an active software maintenance agreement.
- Hardware Implementation & Integration. We assist our clients in the process of selecting, installing and integrating hardware. We have a affiliation of hardware & networking specialists around the country - and relationships with some of the largest hardware and software vendors in the world.
- Ongoing Training. Refresher courses are available by phone or in-person for new personnel, and other staff members who need to brush up on their software skills. In addition, we offer advanced training sessions at our offices.